Terms & Conditions
Welcome to M E Matthews Inc. By accessing our website or using our excavation services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Services
M E Matthews Inc provides residential and commercial excavation services. All services are subject to availability and confirmation.
2. Estimates & Scheduling
- Estimate requests can be made via our website, phone, or email.
- A job is only confirmed once you receive confirmation from our team.
- We reserve the right to decline or reschedule work if necessary.
3. Pricing & Payments
All prices are subject to change without notice. Final pricing may vary depending on the size, condition, and type of service required.
Payment is due upon completion of service unless otherwise agreed in writing.
4. Cancellations & Rescheduling
- Cancellations must be made at least 24 hours in advance.
- Late cancellations may be subject to a fee.
- We reserve the right to reschedule due to staff availability or emergencies.
5. Customer Responsibilities
- Ensure access to the property at the agreed time.
- Mark or disclose the location of underground utilities, septic components, or irrigation lines not covered by a utility locate.
- Provide accurate information about the scope of work required.
6. Liability
While we take great care in providing our services, M E Matthews Inc is not responsible for pre-existing damage or unmarked underground utilities and structures not disclosed before work begins.
7. Service Quality
If you are not satisfied with our service, please contact us within 24 hours so we can review and address your concerns.
8. Website Use
You agree not to misuse our website, attempt unauthorized access, or interfere with its operation.
9. Changes to Terms
We may update these Terms at any time. Continued use of our services means you accept the updated terms.
10. Contact Information
For any questions regarding these Terms, please contact us:
Email: mematthewsnh@gmail.com
Phone: (603) 399-0024